Terms & Conditions

At Quality Scales, we are fully committed to ensuring your complete satisfaction. Should you have any suggestions or feedback, please don't hesitate to reach out to us. Your input is highly valued, and we're here to listen and assist in any way we can.

Back Orders

If an item is out of stock when your order is received, we will promptly get in touch with you. You will then have the option to cancel your order if you prefer not to wait for the item to become available.

Tax Charges

For orders originating from the UK or the European Union, Value Added Tax (VAT) is applied at the prevailing rate. Orders from other locations are exempt from VAT. Please reach out to our sales team to explore this option further. Please note that we do not offer shipping services for international orders. 


Cookie Policy

Cookies are small pieces of information, usually consisting of letters and numbers, that your browser is requested to store when visiting certain websites. We utilise essential cookies for the proper functioning of our site, such as remembering items in your shopping basket, as well as other cookies to enhance the performance of our website and advertising efforts.

Remittance Terms

All products remain the property of Quality Scales Ltd until full payment is received. For customers with accounts, payment is due strictly within 30 days from the date of receiving the goods.